Even just checking notifications and taking photos is tedious on this device.ĬNet's review called the Surface Duo 2 a "step in the right direction," but that the device is "another step, not the destination." If you don't live deep in Microsoft's ecosystem, the Duo 2 will be a consistently frustrating experience. However, all of those apps come from Microsoft. For example, you can run two apps side-by-side without feeling cramped, and some apps even have custom interfaces for the Duo that make them much more powerful. The Surface Duo 2 is great at some things you can't do well (or at all) on other phones. It explained that the Surface Duo 2 can do things no other device can, but that the Duo 2 has some noteworthy problems: It's very much its own thing.Īndroid Police made a similar claim. It isn't really an unfolding tablet like the Z Fold3. But while the Duo 2 does things other $1,500 phones can't do, it doesn't do things other $1,500 phones can, like deliver class-leading image quality or feel comfortable when held up to your head for a phone call. If your ideal phone workflow involves copying and pasting a lot from one window to another, the Duo is a uniquely usable tool. "I'm the best at what I do," it says, "but sometimes what I do doesn't look very nice." Yes, it's certainly possible to do split-screen on other Android phones like the Galaxy Z Fold3, but it isn't nearly as easy nor as obvious. The Surface Duo 2 is the Wolverine of mobile multitasking. PCMag's review of the Surface Duo 2 highlighted that the device is unique and worse? Does this dual screen passport fold have a future?" His review echoed those sentiments several times. The description of his review reads, "Microsoft Surface Duo 2 is both better. He asked if the device can be "saved," claiming that the form factor of the Duo 2 might be flawed at its core. Marques Brownlee is more critical of the Surface Duo 2. For the right user, especially an IT Pro who knows how to get the most of the dual-screen arrangement, it's much easier to recommend the Duo 2 to that user as the hardware specs should keep the device running smoothly for years, even if the software updates never arrive. The Duo 2 is not perfect but it's also unique and while the OS is not Microsoft's, it embodies the spirit of the Surface brand well.
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